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Monthly Subscription Plan:
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Our monthly plan offers the best economical way of handling the technical issues regarding different computer products. The plan offers a fixed rate of $15 for a single computer with multiple issues. You can utilize the entire 15 minutes that has been allotted to the monthly plan for troubleshooting a particular computer. Support on Click provides the comprehensive support coverage of more than 5 operating system, software, network and others as listed below. |
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OPERATING SYSTEMS
Supported Operating Systems:
Windows Vista
Microsoft operating system Windows XP Home
Microsoft operating system Windows Millennium
Windows 2000 Professional
Windows 98 Second Edition
Windows XP Professional
Support Provided for:
Computer installation System requirements for installation
Computer installation Reinstallation
Computer repair Upgrades
Troubleshoot Troubleshooting
Microsoft operating system Performance optimization |
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SOFTWARE
Supported Software:
Install software Microsoft Office
Install software Microsoft Excel
Install software Microsoft Power Point
Install software Microsoft Access
Support Provided for:
Computer installation System requirements for installation
Setup installs Reinstallation and standard setup
Setup installs Basic configuration and Functionality
Troubleshoot Troubleshooting |
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ANTIVIRUS SOFTWARE
Supported AntiVirus software:
Install antivirus McAfee Virus Scan
Install antivirus Resift AVG
Install antivirus Trend Micro Collin
Support Provided for:
Install antivirus Symantec Norton Antivirus
Security Reinstallation Uninstallation
Virus removal Standard Upgrade
Virus removal running a Virus scan
Virus removal
Removal of threats found, subject to having access to the said files and the capabilities of antivirus software |
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ANTISPYWARE
Supported AntiSpyware software:
Install antispyware Ad Aware
Install antispyware Spigot
Support Provided for:
Security Reinstallation Uninstalling
Spy ware removal standard Upgrade
Spy ware removal running a Spy ware scan
Spy ware removal of threats found, subject to having access to the said files and the capabilities of antispyware software |
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NETWORK DEVICE
Supported Networking Devices:
New internet connection Dial –up modems
New internet connection DSL cable modem connectivity
New internet connection Ethernet cards and adapter
Internet speed ssoptimization10100 mbps
Support Provided for:
Setup installs Reinstallation and standard setup
Small business Basic configuration to setup a workgroup based network
Computer repair Verify network connectivity |
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PERIPHERALS
Setup installs CD, DVD ROM
Setup installs CD, DVD Writer
Install printer Printers
Multifunctional printers Scanners
Multifunctional printers
Support Provided for:
Setup installs Verifying Installation Software
Install printer Standard configuration and setup
Printer repair Troubleshooting
Install software Basic functionality |
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Note:
- The troubleshooting services exclude any physical configuration and repair
of hardware.
- Support will be limited for products registered at the time of subscription.
Products added after the registration date are not included in the support
- Microsoft Windows, Internet Explorer and other Microsoft products
referenced herein are either trademarks or registered trademarks of
Microsoft Corporation.
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